TERMS AND CONDITIONS FOR LEARNERS

MyShikshak is an online platform that integrates its members through its diverse variety of services. Each and every member using our services is bound by the following terms and conditions.

You must take the time to read and understand it before registering for MyShikshak service. By registering, you accept that you are entering into a contract with us based on these Terms and Conditions.


  • Your registration as a member of MyShikshak or the use of any of the features and services on MyShikshak, either as a registered member or as a visitor constitutes automatic acceptance of these terms and conditions.
  • MyShikshak reserves the right to update the terms, conditions, and notices of this agreement without notice to you. It is your responsibility to periodically review the most current version of the Agreement.
  • By accessing or using the site’s content, or services, you agree to be bound by these terms and conditions.
  • Any customer/learner not agreeing to abide by the terms and conditions will not be able to avail our services.
  • The views expressed on the website are independent and are not those of MyShikshak, and any issues in them belong to the respective contributors.
  • Through the use of this site, you agree to hold MyShikshak harmless and its sponsors, owners, shareholders or employees against any claims.
  • You are responsible for safeguarding the password that you use to access the site’s content and services. You agree not to disclose your password to any third party. You agree to take sole responsibility for any activities or actions under your password, whether or not you have authorized such activities or actions.
  • You may not make any content item originating from MyShikshak available for public access by any means whatsoever without obtaining prior written permission from MyShikshak.
  • The content on the website is posted by MyShikshak, visitors and its members. MyShikshak will attempt to ensure the integrity and the accuracy of the site, its content, and services but it does not guarantee that the information is accurate, complete or current. MyShikshak cannot be held liable for the inaccuracy of any data listed on the website or any damage caused by the use of inaccurate data. It is MyShikshak's policy to amend any inaccuracy reported within 7 working days.
  • MyShikshak will act as the guiding entity but should not be thought of as the final authority in your decision making.
  • MyShikshak at its sole discretion may edit, delete or block access to any content including member posted content, without notice and without liability. We will, however, make reasonable efforts to inform you of the amendments.
  • Any visitor on our website who updates any personal information such as phone number or email address, MyShikshak reserves the right to contact you over phone calls, SMS or email. If the purpose of the visit was related to tutoring/learning or seeking information about our product & services, MyShikshak team will guide you accordingly.
  • Posting, publishing or transmitting any messages that are false, misleading, defamatory, harmful, threatening, abusive, harassing, invades another's privacy, offensive, promotes racism, hatred or harm against any individual or group or religion or caste, infringes another's rights including any intellectual property rights or copyright or trademark, violates or encourages any conduct that would violate any applicable law or regulation or would give rise to civil liability.
  • Uploading or posting otherwise or copying any content that you do not have a right to over, under any law or under contractual or fiduciary relationships will reside under the violation of our terms and conditions.
  • Uploading or posting otherwise or copying content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party will come under violation. You may, however, post excerpts of copyrighted material so long as they adhere to Fair Use guidelines.
  • You will not collect screen names and email addresses of members for purposes of advertisement, solicitation or spam.
  • In case you have any query, reach us at support@myshikshak.com. We’ll get back to you within 2 working days.
  • Probing, scanning, or testing the vulnerability of website or breaching any security or authentication measures are not allowed.
  • Accessing or searching the site’s content or services with any engine, software, or tool is not allowed.
  • Reformatting or frame any portion of the web pages that are part of the MyShikshak Site without a written agreement is not allowed.
  • Creating user accounts by automated means or under false or fraudulent pretenses is not allowed.
  • Posting text, messages, graphics or materials that are sales offers, advertisements, or promotions for products or services is not allowed.
  • MyShikshak reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services with or without notice.

Tuition terms

  • First month’s fee will be collected by MyShikshak only at the start of the tuition classes. No fee shall be given to the tutor in any case.
  • From the second month, a customer has two payment options, either go for online payment through the MyShikshak portal or you can directly pay to tutor in starting of the month.
  • If in any case tutor leaves the tuition in between with your amount we claim to replacement or refund according to the tuition sessions left of that month.
  • Fee once decided and agreed by customer or learner will have to be paid in advance before the starting of the tuition classes on MyShikshak platform.
  • Request for a tutor replacement or fee refund has to be made within three days from the starting date of tuition. No further requests will be entertained after three days.
  • Refund and tutor replacement request will take a minimum of 7 working days.
  • The customer is liable to pay all the government taxes as applicable.
  • A customer is suggested to keep a watch on his/her child during the time of the classes.
  • It is also suggested that one guardian should be present there, at the time of home tuition classes.
  • It is the learner's or customer's responsibility to verify the credentials and qualifications of any tuition teacher or tuition center with whom he/she enters or proposes to enter into tuition classes.
  • Customers or learners are suggested to discuss studies only with the tutor/tuition center.
  • In consideration of the home tuition provided by the tutor, the customer has to pay a predefined amount to the tutor deposited in your Ewallet in advance. This is valid only for the first month. Fee for rest of the months can be paid directly to the tutor.
  • If a learner wishes to pay through our website, its is mandatory to top up their Ewallet in advance.
  • The customer or learner has to top up his/her Ewallet setup in MyShikshak with the amount predefined for booked tuition sessions, before the commencement of classes.
  • After the completion of classes, MyShikshak will transfer the amount from your wallet to the tuition teacher’s account.
  • The customer has to pay the fee in advance for each month. Failure of which will result in the cancellation of the tuition and services.
  • MyShikshak can facilitate the finding of a tutor that best suits the customer’s requirement but it does not guarantee any success in any kind of examination or test that customer or learner may take.
  • Feedback from the customer can show criticism but it should not contain any abusive content.
  • MyShikshak will not be responsible for the tutor as customer or learner have selected them by their own choice.
  • The use of the website by a tuition teacher, tuition centers or a learner or customer shall be deemed acceptance of an agreement to all the Terms and Conditions.
  • The Website has been established to allow learner or Customer to establish a connection between tuition teachers or tuition centers.
  • MyShikshak will take all reasonable precautions to keep the details of tuition teachers, tuition centers, and learner or Customer secure but will not be liable for unauthorized access to the information provided by tuition teachers, tuition centers, and learner or customer.
  • MyShikshak may use data for statistical analysis and may provide this to interested third parties.
  • MyShikshak may monitor postings to the Website and communications through the Website and have the right to delete and/or block such postings or communications.
  • The customers warrant that their e-mail and other contact addresses are valid and will be an up to date when using the Website.
  • Customers should not to impersonate any other person or use a name that they have no authority to use.
  • MyShikshak is not liable for direct, indirect consequential or any other form of loss or damage that may be suffered by a Member through the use of the Website including loss of data or information or any kind of financial or physical loss or damage.
  • MyShikshak gives no guarantee that the Website/App is free of viruses worms or any other form of harmful components.
  • MyShikshak does not guarantee to secure a tuition teacher for a learner or customer.
  • Customers or learners are also advised to go through the Privacy Policy Terms on the website.
  • MyShishak's all the features and benefits are totally dependent on the learner and tutor. So you should use the features for best results.
  • Customers are also advised to go through the Privacy Policy  on the website.

Refund Policies


  • An advance payment shall be refunded if and only MyShikshak is unable to match a tutor within 7 working days.
  • The tutor will only be provided after paying or recharging your E-wallet in advance payment.
  • In case the customer changes his/her mind regarding classes after paying the advance or doesn’t start the tuition within 7 days of matching a tutor, his/her advance amount will not be refunded.
  • Presence of the customer is mandatory at the class location on the confirmed date and time for the first class. In case the customer reschedules the First class more than twice, MyShikshak will discontinue their request and payment will not be refunded.
  • Classes should commence within 7 days of confirming the tutor. In case the customer further delays the starting date, MyShikshak holds the right to discontinue the booking. In such cases, payment will not be refunded.
  • In case the customer changes his/her address, class time, gender preference etc. after MyShikshak matches the tutor, an advance will not be refunded. Though MyShikshak will try to match a suitable tutor for the customer’s revised preferences.
  • In case the customer attempts to directly engage or pay directly to the tutor, MyShikshak holds the right to stop the services and retain the advance payments.
  • If the Customer’s behavior is improper with the tutor, any communication which is inappropriate or is not directly related to tutoring services will be penalized and the amount will not be refunded.

Ownership


Except for the content submitted by members or users, the MyShikshak services and all aspects including all copyrights, trademarks, and other intellectual property or proprietary rights are owned by MyShikshak or its licensors. You acknowledge that MyShikshak and any underlying technology or software used in connection with our Service contain our proprietary information. You may not modify, reproduce, distribute, create derivative works of, publicly display or in any way exploit, any of the content, software, and/or materials available on the website, or our services in whole or in part except as expressly provided in our policies and procedures. Except as expressly and unambiguously provided herein, MyShikshak and its suppliers do not grant you any express or implied rights, and all rights in our service not expressly granted to you are retained by us.


Limitation of Liability


The site’s content and services are provided as is, without warranty or condition of any kind, either expressed or implied. In no event shall MyShikshak, be liable for any direct, indirect, incidental, special, punitive, consequential damages whatsoever, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or the inability to use our services.

MyShikshak makes no warranty that the site’s content or services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

MyShikshak makes no warranty regarding the quality of any products, services, accuracy, timeliness, truthfulness, completeness or information purchased or obtained through the sites, content or services.


Last Updated: July 12, 2018

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