Frequently Asked Questions

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General


Visit MyShikshak website > Go to Login / Sign up > Select Login > Enter email and password or sign in with google or facebook.
Go to login / sign up page > select login > Click on Forgot password? > Enter the email address and get the link to reset the password.
There is no fee for registration or membership. Payment will only be done when you either apply for a job or post a tutor request.
We have a star based rating system. The customers can rate us by filling the feedback form at MyShikshak.com. The feedback can be given by clicking the star icon on the bottom right corner on the home page.
We have a star based rating system. Ratings will be given to tutor after the completion of the tution. Ratings are visible on the tutor profile. Feedback are also provided.
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We at MyShikshak do not discriminate among our customers. For us all the learners are equal. While finding a tutor, we not only take the qualifications but also the personality of a tutor in mind. With that view in mind we can help your child get a suitable tutor.
MyShikshak will give notifications and promotional content via email and SMS.
Transactional emails can not be unsubscribed. Promotional can be unsubscribed by clicking the unsubscribe button.
Online services will be part of future versions. Offline services will be carried out at coaching centers, tutor’s or the learner’s home or any place according to the mutual understanding of both the tutor and the learner.
No, there is no premium membership. MyShikshak is completely unbiased and provides equal chances to every tutor and learner.
Yes, but this will be done after the confirmation of both tutor and learner. MyShikshak will also have to be notified about the same.

For Learner


Visit MyShikshak website > Go to Login / Sign up > Select Login > Enter email and password or sign in with google or facebook.
Login to your profile > open slider bar(top left) > click on profile > edit your profile.
First post tuition requirements > Complete details > Tutor’s profile will be visible then.
Improper details ( invalid location, subject, contact etc. ) will not allow your request to be posted or verification might be in process. For further queries contact support@myshikshak.com.
No, MyShikshak is unbiased for the tuition requests. All requests will be handled in the same way.
You can apply for the tutor by visiting their profiles or wait for the tutor’s request for your job.
We go through a deep verification process for knowledge and delivery. Our aim is to provide high quality teachers. Beyond that, we do not make any further claims.
Yes, read the privacy policy for complete understanding.
Payments will be done via MyShikshak platform through completely secure payment gateway.
No there is no fee involved for registration or raising a requirement.
Fee amount should be fair for both the tutor and learner. It should be in accordance to the market prices.
No, negotiations are not part of the process yet.
Before the tuition is started contact can only be made through our platform, dashboard chat support. Direct communication can be made after the tuition has started.
A request has to be raised within the first two days from the commencement of the class. This request should include a valid reason for the replacement. MyShikshak will take maximum of 7 working days to seek a suitable replacement.
No, learner does not have to pay any taxes.
Customer must raise a request within the first 2 days of the tuition. MyShikshak team will complete the request in 7 working days. For further information please refer to the refund policy.
Feedback can be given to the desired tutor either during or after the completion of the tuition. This can done directly on the tutor’s profile.
Duration of the tuition completely depends on the pace of the learner and the availability of the tutor.
In such case, the customer is advised to immediately contact the MyShikshak team.
There is no commission from learner’s side.
While posting a tuition request the learner can define each and every requirement.
No, the tuition will only start after the payment is done.
At MyShikshak, we provide tutor services for each and every board.

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